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NQF Accredited Programmes (all have full CATHSSETA accreditation)

On-Site Coporate Training

These are full qualifications but any single unit standard, or cluster of unit standards can be selected from the programmes and will be facilitated in one to two days, depending on the complexity.

For the full qualification, practical and theoretical competence is required before certification can be awarded by CATHSSETA. All programmes qualify for the WSP mandatory grant.

The skills programmes can be done by learners with a very basic education who do not have a matric

Skills programmes (short CATHSSETA courses)

There are no formal entry requirements for these accredited programmes

– Safety and security
– Hygiene and knife safety
– Cooking methods, fruit and vegetables
– Safety and security
– Hygiene and knife safety
– Meat, sauces and soups
– Fish, egg and starch
– Cold food presentation and carvery
– Computers, telephone skills and self-development
– Safety and Security
– Cleaning and hygiene
– Cleaning floors
– Attending a guest room, linen and bathrooms
– Communication and customer service
– Safety and security in the workplace
– Maintaining housekeeping
– Working effectively and basic calculations
– Safety and security
– Cleaning and hygiene
– Providing a laundry service
– Communication, customer service and hygiene in the workplace
– Safety and security
– Working effectively
– Providing and maintaining services
– Providing a drinks service
– Communication, customer service and hygiene in the workplace
– Safety and security
– Payments and cellars
– Providing a drinks service
– Communication, customer service and hygiene
– Health, safety and security in the workplace
– Arrivals and departures
– Bookings and reservations
– Payments and porter/concierge
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Certificate Qualifications

It is recommended that learners have a matric or equivalent to do these qualifications.

These programmes are accredited by CATHSSETA and the Department of Labour for learnerships and the awarding of grant funding through Discretionary Grants. This funding is additional and separate from the normal Mandatory Grant fund.

They are beneficial for the BBB-EE scorecard, Employment Equity and Skills Development legislative compliance.

– Communication, customer service and hygiene in the workplace
– Communication and effective working relationships
– Calculations, safety and security
– Customer mail, messages and property
– Attending a guest room, floors and washrooms
– Cleaning and preparation
– Sectors of the industry and customer satisfaction
– Plan, organise work and cleaning programme
– Computers and first aid
– Stock and supplies
– Maintain housekeeping and linen supplies
– Maintain the housekeeping service
– Source employment opportunities
– Communication, customer service and hygiene in the workplace
– Communication and effective working relationships
– Safety and security in the workplace
– Handling, cleaning and preparation for table service
– Provide and maintain the table and drink service
– Recommend and service wines, spirits and liqueurs
– Calculations, payment points and refunds
– Development, coaching and induction
– Staff training, plan & organise work and cleaning programme
– Preparing for functions
– Stock and supplies
– Sectors of the industry
– Cellars and beverage storage
– Source employment opportunities
– Communication, customer service and hygiene in the workplace
– Communication, customer service and hygiene in the workplace
– Calculations, safety and security
– Hygiene and knife handling
– Fruit, vegetables and sandwiches
– Meat, poultry, game and offal
– Plan staff training and development
– Fish and egg dishes
– Pasta and starch
– Deliveries and food storage and supplies
– Cleaning food production areas, food hygiene and maintenance
– Coaching and self-development
– Maintain food production quality and operations
– Sectors of the industry and first aid
– Apply for work opportunities
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